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Introducing 24/7 Chat Support

Introducing 24/7 Chat Support

A convenient way to get support for all your needs – day or night

We know having to connect with someone on the phone to get support you need is not always the most convenient option. That’s why we’re introducing 24/7 in-app chat support.

Chat with a Robinhood associate on your own schedule, and easily share screenshots, documents, and links to get your questions answered quickly. Our 24/7 in-app chat support gets you connected anytime you need it and for any question you have.

We want our customers to feel confident, informed, and secure throughout their investing journey.  With our support options, you can always get connected with someone in-app on phone or chat.

Convenient support at your fingertips

Engage on your own schedule and step away when you need to.

You can connect with chat support, 24/7 in the app for any issue. Here’s how it works:

  • Available to every customer: Available to all logged in customers, no account minimums required.
  • Get help on your own schedule: Just open the app or log into the website and start a chat with a Robinhood associate whenever you need support—day or night
  • Easily share media: Share relevant screenshots, documents, and links to get your questions answered quickly.

Chat is just the latest addition to our support offerings but if you prefer to talk with an associate over the phone, you can learn more about 24/7 in app phone support here.

We want to meet our customers where they are. That’s why we designed our chat support to be straightforward and at your fingertips whenever you need.

All investments involve risk and loss of principal is possible.

24/7 access to chat or phone support can be reduced or unavailable during periods of high demand, market volatility, systems upgrades, or maintenance.

Robinhood Financial LLC is a registered broker dealer (member SIPC).

Robinhood Securities, LLC provides brokerage clearing services (member

SIPC).. The Robinhood Money spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard®. All are subsidiaries of Robinhood Markets, Inc. (Robinhood). © 2022 Robinhood Markets, Inc. Robinhood® 

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